Application method : Receive the Q&A bulletin board on the website within seven days from the date of receipt of the product
Shipping cost : round trip delivery fee of KRW 6,000 for simple change of mind
Return address : Room 104, Songdo Beach Town, 187, Neungheo-daero, Yeonsu-gu, Incheon (Okryeon-dong)
- Exchange or return is available within 7 days of receipt for a simple change of mind. (Exchange/return fee borne by the customer)
- Product defect or wrong delivery can be exchanged or returned within 7 days of receipt (exchange/return free)
- Because of the nature of the product, exchange/return is not possible if the product is damaged or damaged, used, or opened because of a change of heart or carelessness.
▣ Because of the nature of the frozen product, it is difficult to exchange or refund after receiving it because of a simple change of mind, and the product cannot be canceled or changed at the shipping preparation stage, so please purchase it carefully when ordering
▣ If the value of the product is damaged by thawing or opening the product, exchange or return is not possible even within one day of receipt of the product.
▣ Some special offers are exchanged by the customer's change of heart, and you have to pay the shipping fee for the return. (Except for product defects and delivery errors)
▣ Prices of some products may change due to manufacturers' circumstances, such as the launch of new products and changes in the unit price of raw materials.
▣ In the case of frozen products, exchanges or returns may not be possible because of the customer's simple change of mind, except for product defects or misdelivery after shipment, so please refer to the product details of each product.