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Privacy Policy

Halalco establishes and discloses personal information processing policies as follows to protect users personal information and handle related grievances quickly and smoothly, and discloses this personal information processing policy on the first screen of the website so that users can always see it easily. The personal information processing policy can be changed from time to time due to changes in the government's laws and guidelines or changes in the company's internal policy, and procedures are set for continuous improvement of the personal information processing policy. Users should check frequently when visiting the site.

Halalco's personal information processing policy includes the following.

  1. Consent to collect personal information
  2. Personal information items to be collected and how to collect them
  3. Purpose of collecting and using personal information
  4. Period of retention and use of personal information collected
  5. Procedures and methods of destroying personal information
  6. Sharing and providing collected personal information
  7. Matters concerning the user's own personal information management (reading, correction, deletion, etc.)
  8. Operation and rejection of cookies
  9. Consignment processing of personal information
  10. Technical/managing measures for personal information protection
  11. Matters concerning the collection of opinions and handling complaints related to personal information
  12. Affiliation-name and contact information of the person in charge of personal information protection
  13. The rights of users and legal representatives and the method of exercising them
  14. How to remedy infringement of rights and interests
  15. Obligation of Notification

1. Consent to collect personal information

Halal co selects the procedure for clicking the "Agree" button or the "Cancel" button for the contents of the company's personal information collection and use or consent terms and conditions, and clicks the "Agree" button. It is the same as consenting to the collection of information.

2. Items and methods of collecting personal information to be collected

A. Collection items
Halalco receives essential/optional information online for users to provide services when they sign up as members to use the membership service.

- Essential information you receive when you sign up for membership: name, email address, oo, oo
- Collection information when used in the identity verification procedure according to the use of the membership service: ID, password, birthday
- Information collected when paying fees for the use of services and additional services: bank account information, credit card information
- Information collected to prevent illegal use and unauthorized use of rogue members: IP Address
- In the case of subscribers under the age of 14, the information of the legal representative
- Other information that is selectively collected for the provision of quality services: telephone number, oo, oo

B. Collection method
Halalco collects personal information in the following ways.

- Home page, mobile device, written form, fax, phone, counseling board, e-mail, event application, delivery request
- Provision from a partner company
- Collection through generative information collection tools

C. Other
You can selectively request personal information to analyze statistics or provide prizes when conducting surveys or events in the shopping mall. However, sensitive personal information (race and ethnicity, ideology and creed, place of origin and domicile, political orientation and criminal records, health conditions, and sex life) that may violate the basic human rights of users will not be collected.

3. Purpose of collecting and using personal information

Halalco does not collect user's personal information without the user's prior consent, and the collected information is used as follows.

A. Development of new services
More useful services can be developed based on the personal information provided by users. When developing new services or expanding content, the company can prioritize the services it needs based on the personal information provided to the company by existing users, and the company can reasonably select and provide the content that users need.

B. Member management
Identification according to membership service use, personal identification, prevention of fraudulent use by bad members and prevention of unauthorized use, confirmation of intention to sign up, age confirmation, order and payment processing, delivery processing, consent of legal representative when collecting personal information of children under 14 years of age Confirmation, handling of complaints, etc., delivery of notices

C. Use in marketing and advertising
Statistics on the delivery of information and customized services based on new service development and event events, the provision of services and advertisements based on demographic characteristics, the frequency of access, or the use of services by members

4. Period of retention and use of personal information collected

In principle, Halalco destroys users' personal information without delay when the purpose of collecting and using personal information is achieved. However, the following information will be retained for the period specified for the following reasons:

A. Reasons for holding information under relevant laws and regulations
- Records on withdrawal of contracts or subscriptions: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records on payment and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records on the handling of consumer complaints or disputes: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records of visits (logs): 3 months (Communication Secret Protection Act)

5. Procedures and methods of destroying personal information

Halalco safely processes valuable member's personal information and destroys personal information in the following ways to prevent leakage.

A. Destruction procedure
The information entered by the user for service use is transferred to a separate DB after the purpose is achieved (in the case of paper, a separate document) and stored for a certain period of time according to the internal policy and other related laws and regulations. Personal information transferred to a separate DB is not used for any purpose other than being held unless it is by law.

B. Method of destruction
- Personal information printed on paper: shredded or incinerated with a shredder
- Personal information stored in the form of an electronic file: Deleted using a technical method that cannot be played back

6. Sharing and providing collected personal information

Halalco uses users' personal information within the agreed scope and does not use it beyond the scope without the user's prior consent or, in principle, share and provide users' personal information to the outside world. However, exceptions are made in the following cases

- Users agree to share and provide in advance
- Where necessary for the settlement of charges based on the provision of services;
- Where there is a request from an investigative agency in accordance with the provisions of laws and regulations or in accordance with the procedures and methods prescribed in laws and regulations

7. Matters concerning the user's own personal information management (reading, correction, deletion, etc.)

You can access your personal information at any time if you want, and you can access the required information stored in the company You can modify it. In addition, additional information other than the essential information required when signing up for a member is always available Modify, delete. You can change and delete your personal information and withdraw your membership after logging in at our customer center.

8. Operation and rejection of cookies

A. Purpose of use of cookies
① In order to provide personalized services, the company uses 'cookie', which stores information about users and invokes them from time to time. Cookies are stored on your computer's hard disk as a small amount of information that the website server sends to your browser.
② The company can provide specific, customized services that are only possible through the use of cookies.
③ The company can use cookies to identify members and maintain their login status.

B. Installation/operation and rejection of cookies
① The user has the option of installing cookies. This allows users to allow/disallow all cookies by adjusting options in their web browser, or allow them to go through verification each time they are saved.
- To specify whether to allow cookies to be installed (for Internet Explorer), follow these steps:
InterInternet Explorer Web Browser
Tools > Internet Options > Privacy Tab > Change Settings
Chrome Web Browser
Top right Menu Settings > Advanced > Content Settings > Cookie Settings
② If you refuse to save cookies, some services provided by the company, such as personalized services, may be difficult to use.

9. Consignment processing of personal information

Halalco entrusts the work as follows in relation to the processing of personal information, and stipulates necessary matters for the safe management of personal information in consignment contracts in accordance with relevant laws. In addition, the information entrusted is limited to the minimum information required to achieve the purpose.

- Subject to Consignment: Lotte Global Logistics (1588-2121)
- Details of entrusted business: Entrustment of member information related to the collection and delivery of products
- Consigned to: Toss Payments
- Contents of consignment: Consignment of payment information for product payment

10. Technical/managing measures for personal information protection

Halalco is taking the following administrative, technical, and physical measures to ensure safety so that personal information is not lost, stolen, leaked, altered, or damaged in processing users' personal information

A. Management measures: Establishment of an internal management plan. Implementation, regular employee training, etc

B. Technical measures: Management of access rights of personal information processing systems, etc., installation of access control systems, encryption of unique identification information, etc., and installation of security programs

C. Physical measures: Control access to computer rooms, data storage rooms, etc

Halalco is not responsible for what happens because of individual users' mistakes or the dangers of the underlying Internet. In order to protect their personal information, each user must properly manage their ID and password and take responsibility for it.

11. Matters concerning the collection of opinions and handling complaints related to personal information;

Halalco is collecting opinions from users regarding personal information protection and is preparing all procedures and methods to deal with complaints. Users can report complaints by phone or e-mail by referring to the section "13. Personal Information Management Officer and Person in Charge" specified below, and Halalco will provide a quick and sufficient response to the users' reports.

12. Affiliation-name and contact information of the person in charge of personal information protection

Halalco is in charge of handling personal information, and designates a person in charge of personal information protection as follows to handle complaints and relieve damage related to personal information processing.

Name: Lee Yoon-joo
Affiliated/Position: Representative of Halalco
E-M A I L : [email protected]
Phone number: 070-7878-6133

13. The rights of users and legal representatives and the method of exercising them

A. Users and legal representatives can inquire or modify the personal information of themselves or children under the age of 14 who are registered at any time, and may request the cancellation of their subscription (withdrawal of consent).

B. You can check or modify personal information of a user or a child under the age of 14 by logging in and clicking "Change personal information" (or "Modify member information", etc.) and "Remove membership" to cancel (withdraw consent). Or if you contact the Privacy Commissioner in writing, by phone or email, we will take action without delay.

C. If a user requests correction of an error in personal information, the relevant personal information will not be used or provided until the correction is completed. Also, if you have already provided incorrect personal information to a third party, we will notify the third party of the result of the correction process without delay so that the correction can be made.

D. Halalco processes personal information terminated or deleted at the request of a user or a legal representative in accordance with the "Period of Retention and Use of Personal Information to be collected" and is not accessible for other purposes.

14. How to remedy infringement of rights and interests

Users can inquire about the following institutions for damage relief and counseling for personal information infringement.

The organization below is separate from the company, so please contact us if you are not satisfied with the company's own personal information complaint handling and damage relief results, or if you need further help

▶ Personal Information Infringement Reporting Center (operated by the Korea Internet & Security Agency)
- Responsible duties: reporting personal information infringement and applying for counseling
- Homepage: privacy.kisa.or.kr
- Phone: (without an area code) 118
- Address: (58324) Personal Information Infringement Report Center on the 3rd floor of Jinheung-gil 9 (Bitgaram-dong 301-2), Naju-si, Jeollanam-do

▶ Personal Information Dispute Mediation Committee
- Responsible affairs: Application for dispute settlement of personal information, collective dispute settlement (civil resolution)
- Homepage: www.kopico.go.kr
- Phone: (without an area code) 1833-6972
- Address: (03171) 4th floor of the Seoul Government Complex, 209, Sejong-daero, Jongno-gu, Seoul

▶ Cyber Investigation Division of the Supreme Prosecutors' Office:
http://www.spo.go.kr

▶ Cybersecurity Bureau of the National Police Agency:
http://cyberbureau.police.go.kr

15. Obligation of Notification

The contents of the current personal information processing policy will be notified through the "Notice" on the website if there is any additional deletion or modification of the contents in accordance with the government's policy or security technology change.

Personal Information Processing Policy Enforcement Date: 2023-01-01

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